Last updated: July 17, 2025
Cancellation Policy
This Cancellation Policy outlines the terms and conditions for canceling lessons on the Rhythmiq platform and applies to all users.
1. Student Cancellations
- 24+ Hours Notice: Full refund or rescheduling available
- Less than 24 Hours Notice: 50% cancellation fee may apply
- No-Shows: Full lesson payment charged, no refund
- Emergencies: Handled case-by-case, fees may be waived
2. Instructor Cancellations
- Instructors should provide reasonable notice and offer rescheduling options
- Full refunds provided if rescheduling is not possible
- Emergency cancellations permitted with full refunds
3. Refunds and Processing
- Refunds processed within 3-5 business days to original payment method
- Refund eligibility depends on timing and circumstances
- Rhythmiq reserves the right to make final determinations on refund requests
4. Contact Information
For questions about this Cancellation Policy, please contact us:
Guided Rails LLC1501 Pinewinds Drive, APT 302, Raleigh, NC 27603
support@rhythmiq.com
+1 (910) 528-3679