Privacy Policy

1. Information We Collect

We may collect and process the following types of personal information:

• Personal Identifiable Information (PII): When you interact with our website, you may provide personal details such as your name, email address, phone number, and other contact information.
• Scheduling Information: To provide our core services, we collect:
  • Lesson schedules and calendar information
  • Attendance records
  • Student availability preferences
  • Lesson duration and frequency
• Payment Information: We collect transaction records and billing information. Credit card information is processed securely through Stripe and is never stored on our servers.
• Usage Data: We may collect information about how you use our website, such as your IP address, browser type, device type, pages you visit, and the time spent on each page.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience on our website. These technologies help us understand user behavior, remember preferences, and improve our website's functionality.

2. How We Use Your Information

We may use your information for the following purposes:

• To provide and improve our website and services.
• To communicate with you, respond to inquiries, or send you updates related to our services.
• To personalize your experience on our website.
• To analyze usage patterns and improve website performance.
• To comply with legal obligations or enforce our terms of service.

3. How We Protect Your Information

We implement a variety of security measures to safeguard your personal data, including encryption, access controls, and secure servers. However, please be aware that no method of data transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following situations:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our website, conducting our business, or providing services to you (e.g., hosting services, analytics providers). These third parties are contractually obligated to maintain the confidentiality of your information.
• Legal Compliance: We may disclose your information if required to do so by law, such as in response to a subpoena, court order, or other legal process.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience on our website. Cookies are small files stored on your device that help us remember your preferences and gather anonymous usage data. You can control the use of cookies through your browser settings, but please note that disabling cookies may affect the functionality of certain features on our website.

6. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access: You can request access to the personal data we hold about you.
• Correction: You can request that we correct any inaccuracies in your personal information.
• Deletion: You can request that we delete your personal information, subject to certain legal exceptions.
• Opt-out of Marketing: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails or contacting us directly.
• Data Portability: You can request a copy of your data in a structured, commonly used format.
• Withdraw Consent: You can withdraw any consent previously given for data processing.

7. Data Retention and International Transfers

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Your data may be transferred to and processed in countries outside your residence. When we do so, we ensure appropriate safeguards are in place to protect your information.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

9. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information. For users between 13 and 18 years old, we require parental consent for account creation and data collection. Parents or legal guardians can request information about their child's account and exercise privacy rights on their behalf.

10. Payment Processing

For payment processing, we use Stripe, a PCI-DSS Level 1 certified payment processor. Here's what you should know:

• All financial transactions are processed securely through Stripe
• Credit card information is processed directly by Stripe and is never stored on our servers
• We maintain transaction records for business, tax, and accounting purposes
• Teachers can access payment information only for their current students
• Students (or their guardians) can access their own payment records

For more information about payment processing, please refer to Stripe's Privacy Policy.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at: